Billing
If we participate with your insurance plan,
we will submit insurance claims for all office and surgical services.
You are responsible for: |
• Co-payments at the time
of service |
| As a courtesy we also file secondary insurance claims. |
| How to pay |
| Patient Statements |
| Payment Plans |
| Insurance |
| Responsibility |
| How to pay |  |
| You may pay your bill by mail, over the phone or in person. We accept cash, personal check, Visa, MasterCard and Discover. | |
| Patient Statements | |
| Your charges will all be included in a single monthly statement. Although your insurance company may cover the charges, you will continue to receive statements on your account until all charges have been paid. | |
| Payment Plans | |
| After your insurance has paid and you have an outstanding balance and you are unable to pay the total within 30 days of service, you may arrange to pay in installments. Contact our billing and insurance department at (936) 756-3133 to arrange a payment plan. | |
| Understanding Your Insurance | |
| It is very important for you to be aware of the requirements of your health insurance policy so that you will save out-of-pocket expenses and frustration later. Our staff tries to be helpful to you, but we cannot know everything about the hundreds of insurance plans available to our patients. If you have questions about your benefits, call your insurance company’s member service department (listed on the back of your insurance card) or go to your employer’s human resources department. Managed care plans, in particular, have many rules that you and your physician must follow. For example, you will most likely need a referral/authorization from your primary care physician (PCP) BEFORE you see a specialist or have testing done. Failure to do so could leave you responsible for charges. In most cases, the insurance company will not allow your PCP to authorize the visit retroactively. When your physician gives you a written order for testing or refers you to a specialist, DO NOT assume that these services have been cleared through your insurance plan. Your physician may not be aware of your insurance requirements. | |
| You must take the responsibility to ask our staff for any paperwork that may be required. | |
| When you are given a written referral, remember
to take it along to your appointment. You should also be aware of any drug formulary that your insurance plan utilizes and ask your physician about possible alternatives if your medication is not preferred or covered. |
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